PayPal payments integration to Shopify

[Hamza_Abdo97]

Hello everyone. This is Hamza and I live in Saudi Arabia. I want to integrate PayPal payments into my Shopify store. For some reason the website keeps asking for verification, and the in the verification process PayPal keeps asking for a SSN although I don’t have one. So does anyone have a solution for this problem?

[Mujahid7]

Hi @Hamza_Abdo97 

Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues while integration. I'd first recommend reviewing the troubleshooting steps on your end by changing your browser or clearing your cache and cookies. It would be great if you used a laptop or a desktop to perform this action after 24-48 hours. 

If you're still running into issues after that, please reach out to our Customer Support teams. Whenever any user comes up with technical support issues like integration, we can refer them to MTS (Merchant Tech Support) through https://www.paypal-support.com.

Click "Contact us" at the bottom of the page. 

Click the Log In with PayPal button. Create an account or use your Merchant Technical Support Portal Login.

Fill out the information requested in all the required fields. 

Click "Submit" to complete your ticket. 

I appreciate your co-operation.

Best wishes!

- Mujahid