Only allowed to enter US address and not Canadian during sign up

KuroKeiGaming
New Community Member

I am trying to finish setting up my business account but when it comes down to the basic info, it only allows me to enter a US address. I am located in Canada. How can I resolve this?

 

Thanks.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@KuroKeiGaming 


When you click to register a paypal account there is a drop down list of countries with U.S being the default top option as Paypal is a U.S company.

If you have opened a U.S paypal account by mistake then you need to remove anything you have added and close it (if you can) and then open one for the correct country you are in.

This is because Paypal is country specific and differs a lot country to country.


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