New name not showing up in PayPal App

[Lurcha]

Hello! I changed my name on PayPal. The name change went through and my new name is visible whenever I log into PayPal on web. However, my old name is still visible on the iPhone app. I’ve waited a bit since my name change was approved, but it still hasn’t changed. I have tried reinstalling/ logging out multiple times, but to no avail. Is there anything I can do?

[PayPal_JonK]

Hello @Lurcha, 

Welcome! Thanks for joining PayPal's Community Forum. I can certainly understand how important it is for your name to reflect properly on your account. Thanks for letting us know what troubleshooting you've already tried. Is it reflecting differently on the main page of your settings, in your addresses, or in your wallet? If it's on your addresses and wallet, you may need to remove those addresses and re-add them, which should prompt an update on your wallet as well. If that's not the case,  and it's also on the main page of your settings, please reach out to our Customer Support teams to see what the issue may be. 

Best wishes!

 - Jon K