I have no issues outstanding, but I can't close my account?

Pat1155
New Community Member

I contacted PayPal and they say I have nothing to stop me from closing my account. But I am unable to close it. I have tried. Every time I try, it sends me to Contact us. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Pat1155 

 

You have a U.S account so are you in the U.S or another country?

Does your account have any limitations, have you checked the resolution centre?

Is there a close account option when you click on settings > left side of the page?

Do you have a positive or negative balance?

Do you have any ongoing subscriptions?

Click on the profile / settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.'' 

Do you have any pending or ongoing transactions? 

https://www.paypal.com/us/cshelp/article/how-do-i-close-my-dispute-or-claim-help180


Advice is voluntary.
Kudos / Solution appreciated.
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