I cannot have access to my money paid by guests

Clara110
New Community Member

As a host, i have 2 payments made to an email address that no longer exists and this address is linked to a PayPal account that has been closed. How do I reccuperate the money?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Clara110 

 

No one can pay to a closed paypal account.

It would show as unclaimed on the senders side and if it remained unclaimed would time out and go back to their funding source after 30 days.


Advice is voluntary.
Kudos / Solution appreciated.
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