I can't log into my account.

[alekssmirn]

I can't log into my account. I don't receive a message on my phone. Then a message appears - "We can't confirm that it's you".

What do I need to do?

[kernowlass]

@alekssmirn 

Make sure you are logging in from a secure location and avoid using any VPNs or Proxy Servers.

Try some troubleshooting steps such as clearing the cache and cookies or by using a different browser or device and try again at later time.

If the issue persists contact customer services.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[alekssmirn]

Thank you. I'll try.