Hello @Tmanllai,
Thanks for visiting PayPal's Community Forum.
We are sorry to hear that you are unable to update your address. There are some points due to which you may receive an error or needs to be taken care while updating the address in PayPal account.
- You can't change your address to another country or region. If you're moving abroad, you'll need to close your existing account and open a new one in your new country and region of residence.
- You must have at least 1 address on your account.
- You can’t remove an address until you add a new address and make it the home address. You can’t remove an address from your account if it’s your credit card billing address.
- If you’re updating an address that’s linked to a card on your PayPal account, please update your address with your card issuer first.
- You may not be able to change the address on a transaction that’s processed. If you need to use a different address, you need to contact the merchant.
Please refer the help centre article for ore details. Also, you can reach out to our customer support team to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If you are unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".
Hope this information is helpful for your!
Warm Regards,
Shradha
If this post or any other was helpful, please enrich the Community by giving kudos.
