How to turn off 2fa if my phone is not working anymore?

darklol66
Contributor
Contributor

Hello,

 

I have 2 factor authorization enabled.

I have no backup od the authenticator and my phone is destroyed.

I can not login to the account.

 

There is no agent avaliable on the phone support I can reach to!

 

I have no idea how to login to my account. I am from Hungary.

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@darklol66 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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