How do I get help changing my phone number linked with my account?

Eyenne
Contributor
Contributor

I need to verify my registration with my phone number but I'm in Australia and have a local SIM card. I don't speak German, what do I say on the phone to ask for a real person?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Eyenne 

 

Paypal is country specific so if you move countries (or have the wrong countries account) you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.


Advice is voluntary.
Kudos / Solution appreciated.
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