Help with request for increase in instantly available payments

NeoGalaxy
New Community Member

I received an email that I was approaching the limit of instantly available funds and that I needed to request an increase so I did.

A few hours latter I received another mail where it said that I had to provide more info about my business but there was no link so I don't know where to send the info, they just told me to log in my Paypal account.

How should I sent the info?

Please help me.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hi @NeoGalaxy

 

Welcome! Thanks for joining the PayPal Community Forum. I can understand how receiving that kind of request can be a bit confusing. Do you see anything in your PayPal Resolution Center where you can upload the requested documentation? If not, please reach out to our Customer Support teams so they can guide you through sending that information over to the proper hands for review. 

 

Good luck!

 

 - Jon K


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