Edit Customer Name / Email Address in Contacts List

MasFuhSo
Contributor
Contributor

How do I edit customer names or email address in the contacts list.. there seems to be no way to do this.

I searched this forum top to bottom and all given solutions lead to dead ends or simply does not exist.

My problem is that I pay several businesses in China, their names are all in chinese characters and the email address is not listed with the name... I am catching my [Removed] to figure out who is who.

 

Clicking on a name to pay does not show the email address either...!!

 

There is no way I can find to edit the name to English... how can this be ?

If I have two customers with the same name the only way I can tell them apart is by email address...!!

Who in their right mind programmed this nitemare and thinks its a good idea not to be able to edit customer info...?

 

There are many frustrating things using PayPal but this is the worst ever I have encountered... and to crown it all off no Cus Rep from PayPal even ventures to help correct this atrocity.

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1 REPLY 1

PaoloC1
New Community Member

I find this is an essential feature. I hope the PayPal's front-end developers will address this shortcoming soon.

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