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This is a **bleep** answer. (Paypal "bleeped" my original description.) He obviously has already tried to navigate the same crap series of paypal dialog boxes that I have which lead nowhere but to more frustration. He (I assume), like I, wants an email address that doesn't require a half day of wading through screens that don't apply to the question at hand and therefore lead to one dead end after another. Paypal makes enough money off of its customers that they should at least provide that level on minimal service.
Sure they'll respond promptly. I've been trying to get a response for 9 days. If you're expecting a response from the contact us link, all you'll get is an auto response. Customer service worse than Comcast.
Wecome to the Paypal community and thank you for your post.
In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you.