Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

kernowlass
Esteemed Advisor
Esteemed Advisor

@themarmaaya 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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themarmaaya
Contributor
Contributor

They take  a long time for them to respond on all chat platforms! I need to talk to a live agent.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@themarmaaya 

 

Those are all the contact options available.

 


Advice is voluntary.
Kudos / Solution appreciated.
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Mj669
Contributor
Contributor
I need to talk with paypal assistant
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Lumenrv
New Community Member

Can't write to the message center, see the massage. 

    "name": "RATE_LIMIT_REACHED",
    "message": "Too many requests. Blocked due to rate limiting.",

What should I do to unlock it? Or how much time should I wait? 

Thanks!

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PeterWinkels
New Community Member

Hello,
I try to reach PayPal several times by phone beacause I have to talk to a real human not to an AI.
What are the actual real working telephone numbers of PayPal?
Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@PeterWinkels 

 

If we can't help then here are your options >>>

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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Shahzad-Kan
New Community Member
Is there Direct chat link or phone number available for Saudi Arabia PayPal?
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KKFragrances14
Contributor
Contributor

How can I update my phone number if I cant even pass security which holds my old number.

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AngenaE
New Community Member
Update my phone number!!!
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