Cannot login to my PayPal anymore when asked to verify mobile phone

Aurimas2004
New Community Member
Hello. I cannot login to my PayPal account anymore because when I am asked to verify my phone number it says that they cannot verify my phone number. Few hours ago I could login and now after calling customer support and customer support hanging up during my calls in the middle of the conversations I cannot login ti my account at all. And I cannot even call customer support anymore because to call custoner support it requires to login (using phobe verification obviously) or the customer support phone number just does not work (it says the phone number is not found vwhen I try to dial).
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2 REPLIES 2

PayPal__Jyoti
Moderator
Moderator

Hello @Aurimas2004 
Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding not being able to access your account. Kindly connect with our support team for help related to your issue by clicking on the "Call Us" option on our PayPal homepage www.paypal.com/cshelp/contact-us as a Guest user (this does not require you to login to your account).

Hope this information helps,
Jyoti


If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

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Tomarblue
New Community Member

complete nonsense! no matter what you try it ALWAYS asks for text verification to my old redundant phone number.

Cant even close my account with these charlatans 

 

 

 

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