why isnt paypal letting me close my account

FBI5167JDF
Contributor
Contributor

hey why isnt paypal letting me close my account

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2 REPLIES 2

RSebire
Contributor
Contributor

PayPal has what it calls protected groups.

Thus if you are not in one of it's protected groups you hold no value to them and they can basically just ignore any requests you make.

 

(e) depict, promote, or incite hatred or discrimination of protected groups or of individuals or groups based on protected characteristics (e.g. race, religion, gender or gender identity, sexual orientation, etc.)

 

So much for us all being equal.

Obviously some are more equal than others....

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FBI5167JDF 

 

Sorry, ignore the troll @RSebire  that doesn't try and help you.

 

Do you have any subscriptions you need to cancel?

Do you have any limitations?

Do you have any pending transfers, remembering that paypal credit a seller upfront and wait for bank transfers to process.

 

If none of these then ask customer services to close it for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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