why i can not login my account ?

Datttma
Contributor
Contributor

I cannot log in to my account even though the information is correct (photo attached). When I log in it says " Sorry, something went wrong on our end. Please try again." And you can't press forgot password. I need some help

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2 REPLIES 2

Datttma
Contributor
Contributor

PayPal_Bindu
Moderator
Moderator

Hello @Datttma 

 

Thank you for joining the PayPal Help Community!

 

Sorry to hear that you're not able to login to your PayPal account. I know how important to get back to your account. It sounds like a glitch that you're receiving error message after entering correct login information. Please try to clear cache, cookies history from your browser or try using different device/browser to see if this works. if the issue persists, please give a call to PayPal Support team to get access to your account. You can find the number by clicking the 'Contact Us' option at the bottom of PayPal page. 

 

Best wishes,

Bindu

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