verification-failed

DC_Young
Contributor
Contributor

Hi, lately I've been having login issues I keep getting the prompt "Sorry, we couldn’t confirm it’s you" and this always happens on an average day prevent me from logging in

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@DC_Young 

 

Have you verified your paypal account with a linked and confirmed credit visa?

Have you added a mobile phone registered in your name to your paypal account?

Have you filled in all the personal information requested in your profile?


Advice is voluntary.
Kudos / Solution appreciated.
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DC_Young
Contributor
Contributor

My account verified have been using it since 2021 everything is in order, but these past days I've been having this issue some times I'll login no problem then I'll get the same Verification failed message and won't be able to login for the day

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ssarassitah
Contributor
Contributor
I have the same problem, i did everything except add a visa, but i can't until they verify me. What do i do?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@ssarassitah 

 

As you haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately its hard for us to advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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