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[boris_12345]

I've been trying to log in to my profile for two days now.
Yesterday I never received the authorization code and since then I have not been able to log in at all!
When finally, after several hours, the code arrived in the email, the page for entering the code does not appear at all, it says that you are not able to establish that it is me!!!
The same profile, the same computer and the same mobile phone number forever!!
What is happening??
Attached is a picture of the message from the screen.

[PayPal_Ayesha]

Hello @boris_12345,

Welcome to PayPal Community Forum and thank you for posting here!

I am sorry to know that it is taking a long time to receive the code to access your account, I know this can be frustrating and I understand how important it is to have your account running smoothly. As per the information that you have shared, it is possible that this issue might due to a glitch with the service provider. In this case, I would recommend trying these below-mentioned steps:

•Reboot the phone to refresh the network signal.

• Clear phone inbox to ensure it is not full (for old phones with limited SMS capacity).

• Check if there are any phone applications/settings that are filtering SMS.

• Alternatively, you may swap the SIM to another phone to verify if the delivery issue is phone related.

• Check if you are in roaming.

If it's not the case with the service provider, please contact us PayPal Customer Support team to get this issue resolved. Kindly visit www.paypal.com and click "Contact" for the options to reach us. 

Regards,

Ayesha

[boris_12345]

Hi,
None of this helps me, the problem is still the same, I don't get the sms code. On other pages where confirmation is requested and where SMS codes are sent, everything works... so it's not my fault. I just received an SMS code from ebay ...