error when login in

[Josipav]

I have a login Issue. Installed a phone app, I verified my account. And now when I want to login it Always asks for phone number and sending a code. But when I click Next na error occurs: Can't confirm it's you!

[PayPal_RachelK]

Hi @Josipav,

Welcome to the community and thank you for your post. 

I am sorry to hear you are having issues accessing your account. I know this must be frustrating. To get this sorted, you will need to contact our customer support directly. This can be done by clicking Contact at the bottom of any PayPal page, then click on Password and access issues, and then Login problems. There you will be able to contact our customer support without logging in. 

I hope you get this sorted!

- Rachel