downgradde from business account to personal ?

beaniemama
New Community Member

is there any way i can do this ? i cant seem to find an option 

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591 REPLIES 591

How do I change my account type from business to personal? I dont  know how it got set up as business. Paypal puts these safeguards in place then doesnt provide any support.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@aaaaaaaaaaaaasa 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





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gmgarcia47
Contributor
Contributor
How to convert a business account to a personal account?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@gmgarcia47 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.






Advice is voluntary.
Kudos / Solution appreciated.
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vickiC1
Contributor
Contributor

i want to return a "personal account".  i made a business account last year but my business didn't take off...i just want to remove the "business" satus

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kernowlass
Esteemed Advisor
Esteemed Advisor

@vickiC1 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.




Advice is voluntary.
Kudos / Solution appreciated.
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vickiC1
Contributor
Contributor
You would think I could " downgrade" without asking for assistance... Afterall, I didn't require " assistance" to " upgrade"... I guess that's just too logical 😂. Thanks
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kernowlass
Esteemed Advisor
Esteemed Advisor

@vickiC1 

 

You're welcome, however the answer is that you have to ask paypal to downgrade an account for you.

I can only tell you how it works, I don't make up their rules for them. I just give up my time to respond to your post from home to try and help you.


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burakturkmen96
New Community Member

I want to change my account type from Business to Personal. I sent 3 e-mails for this. 2 of them were not answered and 1 of them answered with an automatic message. I could not reach the solution. According to what I researched on the internet, I need to contact Support, but I cannot contact Support at all. Maybe it's because I sent the mail in the wrong category. From which category should I send my request to change my account type from Business to Personal?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@burakturkmen96 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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