can't delete my account

Nick301
Contributor
Contributor
hey, I can't delete the account but I don't know what the problem is about.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nick301 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

m.


Advice is voluntary.
Kudos / Solution appreciated.
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deletemyacctNOW
Contributor
Contributor

these **bleep**ers won't delete my account either

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Willjoe
Contributor
Contributor

If you’re having trouble deleting your account, it may be because there are some loose ends you need to tie up. PayPal warns you won’t be able to delete your account if there are unresolved issues or a balance. PayPal also sometimes places limitations on accounts if they detect suspicious activity, rendering a user unable to delete their account.

Common reasons for limitations placed on accounts:

An unauthorized person is using your account.
You failed to comply with regulatory requirements, like providing proper documentation.
You’re not following PayPal’s Acceptable Use Policy.
There’s a high number of buyer claims and chargebacks on your account.
PayPal needs to review a sudden change in what or how much you sell.

 

If you’re looking to move your transactions elsewhere or simply don’t use the app anymore, you can follow these steps to delete your PayPal account.

To delete your account from desktop:

Click “Settings” next to “Log out.”
Find “Account options” and select “Close your account.”
Enter your bank account if requested.
Click “Close Account.”
To delete your account from the PayPal app on your mobile phone:

Click on the profile icon in the top left corner.
Scroll down and find “Close your account.”
Click “Close Account.”

 

This may help you,

Will [removed]

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