Why does PayPal app keep asking for security codes upon login...?

Vresos
New Community Member

On the PayPal app I could add my fingerprint to login with, and I even checked the checkbox that said "don't ask for security codes" or something to that effect. And yet on subsequent logins it still keeps asking for codes even after logging in with the fingerprint. That's annoying and unnecessary. Why does it happen?

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2 REPLIES 2

ts786
Contributor
Contributor

it may be your app needs addtional permission or needed permission to stay on top of all other windows.

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bmq
New Community Member

I have the same problem. I think it might be because you have 2-factor authentication turned on, so every time you log in (even in the app) you have to verify yourself again.

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