Why do I have to scan my face?

[TB1969]

I just feel uncomfortable scanning my face. Why is this necessary and how does it serve me as the customer? Does this protect me?

[PayPal_Bindu]

Hello @TB1969 

Congratulations for your first post in the PayPal Help Community!

Apologies for the inconvenience you have experienced. PayPal needs to confirm customer's personal information such as name, address or date of birth for regulatory reasons. Through Facial Biometric Identity verification, PayPal uses the latest technology to help protect you against identity theft and fraudulent activity quickly and efficiently. You can refer this page for more information about Customer Identification Process (CIP). 

Hope this information helps you,

Bindu