Hello @Peter124578,
Welcome to PayPal Community! I understand that you are having issues with accessing your account. Generally, if you are receiving the error mentioned, this would mean that our security system has detected that additional verification may be required to secure the account. Here are a few different troubleshooting steps that you can try, and they are listed below:
- Activate location services on the device you're using.
- Ensure you're not accessing the account from a VPN or Hosting IP.
- Clear your cache and cookies.
- Try a different browser, device, or computer.
- Reattempt from a secure internet network from a location more consistent with previous activity with the account.
- Avoid logging in when traveling to a different country.
If these steps are populating the same error, please contact Customer Support at your earliest convenience. Thank you!
Iris
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