Unable to access account. Please help!!

Berrakeven
Contributor
Contributor

Unable to access account. Forgot password. Cannot verify because the only options i get are call or text and i don’t have access to the number associated with the account. I also do not know the card saved on the account. I need to access this account because i accidentally claimed money to this account. What do I do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Berrakeven 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Berrakeven 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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