They refuse to close my account. They don't answer my queries on the same. What else can I do?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
They won't let me close my account. They won't resolve the dispute keeping it open. I call and sit on hold for 40 minutes. No one ever answers. I want to close my account and they won't let me. This is ridiculous. I no longer trust this company.
- Labels:
-
Account General
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @MikeB4000,
Thank you for joining the PayPal Community! I'm sorry to hear you've run into some road-blocks closing your account. Normally, any active items in your Resolution Center would need to be resolved before the account would need to be closed. If you need assistance resolving any disputes, claims, limitations, or other account issues, there's some alternative contact methods in the following Help Center article: How do I contact PayPal customer service?
Good luck!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for the links and suggestions.
However, I have tried them all.
The messaging thing is an AI bot. Then they just close my query.
When I call during business hours I am on hold for 30 min then give us.
I need a human to fix this.
They won't let me leave LOL.
I have lost all trust in this company. Let me close my account. Let me leave in peace. This is frustrating me to no end.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Hello, i want to close my account but it told me to contact the customer service. in Managing Account Archives
- Cannot find how to change photo. in Managing Account Archives
- Inactivity service fee in Managing Account Archives
- How to setup a business account for a company doing business as (DBA) several different brands? in Managing Account Archives
- Phone Number is not valid/please check your number again. in Managing Account Archives