Sending a code to an email I no longer have.

TabithaAA
New Community Member
Sending me a code to verify my account. But I don't have that email account any longer
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1 REPLY 1

ali_3
PayPal Employee
PayPal Employee

Hi @TabithaAA,

Welcome to the PayPal community! I see that you stated that you are unable to get code emails since the email associated with your PayPal account is no longer active. I advise you to begin by changing your password using a desktop or a laptop. You may also, refer to the following help-center articles to proceed further. 

How do I reset my password if I forgot my email address?

Can I log in to my PayPal account if I have a new email address?

If you still encounter the issues, I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.

Good luck!

- Ali
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