Security Challenge Loop

[AhYew]

I am also facing Security Challenge Loop issue. I called PayPal at [Removed] on 4 Mar 2022 at 15:20 hrs and was told to reset my password. It didn't work. I was also asked to do various task and finally asked to login again later. I asked for a Call Ref ID and she put down the phone. What a poor service.

[Swam]

Hi @AhYew  ,

Welcome to the PayPal community and thank you for your post. 

You need to contact customer services to resolve any login issue or account specific issues.

Click help / contact bottom left of PayPal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their Facebook or Twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Regards,

Swam

[AhYew]

Hi This morning I can log in to Paypal. Security Challenge did not appear. I wonder what did Paypal did.