Replaced my old phone number now I'm in a security loop

Foosinaround676
Contributor
Contributor
I can't seem to get verified after I changed my phone number...My new one was confirmed but it says on another page that it's not supported... I can't get my money or send any
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @Foosinaround676,

 

Welcome to our community help forum and thanks for posting here!

 

Sorry to hear about the trouble you're facing with your PayPal account after updating the phone number. For account access issues, your best option would be to reach out to us over the phone to get this resolved. I recommend you to click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. you will see "Call Us" option at the bottom of the page during working hours. Please give us a call so that our team help you to access your account.

 

If you're getting security loop when attempting the transactions, please check whether your account is verified or not. Each time you initiate a transaction, our system runs through a series of filters to locate any possible risk and if you don’t verify your account, this may trigger our system to temporarily block you from taking any further actions in your account. Here's the information to verify your PayPal account

 

I hope this information helps!

Bindu

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