Restore my account back from PayPal product?

praveennetwork
Contributor
Contributor

Hi there,

 

I might have accidently applied for the PayPal product and now paypal is asking for the information which I don't have because I am not a business.

 

Information paypal is asking:
Submit a copy of your professional licence
Provide your business information
Vendor/supplier information

 

I wanted to undo this and restore my account back to normal account. 

 

Can anyone here please help with this I really appreciate.

 

Thanks!

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@praveennetwork 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.