Paypal login problem

PaulineWanjiku1
New Community Member

Hey,  paypal can't confirm its me,what can do about it need to refund money

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@PaulineWanjiku1 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Also are you using a VPN?


Advice is voluntary.
Kudos / Solution appreciated.
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