Paypal asking to reset password at inappropiate times
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I was trying to purchase something online and trying to add PayPal as a payment method.
After having entered my password and the 2FA code, PayPal tells me to reset my password because there was "Suspicious traffic".
This is a terrible idea and violates most common sense Security principles. Is there a way to disable this?
From a Security point, it makes no sense to ask me to reset my password. If I have a bad password before, I'll choose a bad one again.
Most importantly, it completely ruins the usability. Imagine I was out somewhere trying to pay someone. I can't just reset my password on my phone, as I don't have access to my Password Manager. If I log into my account through the paypal website directly, it doesn't ask me to reset my password.
This basically completely prevents me from using PayPal, since I have to reset my password in a window where I don't have access to a password generator nor my password manager.
This is obviously a terrible feature, I hope there is a way of disabling / removing it.
Other people seem to have the same problem: https://www.paypal-community.com/t5/Security-and-Fraud/Why-did-Paypal-ask-me-to-change-my-password-d...
- Labels:
-
Login Issues

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Problem logging in in Managing Account Archives
- Blocked my account help Not can login in my account write what its not me in Managing Account Archives
- Trying to access 'Old' account but request new password saying theres a problem? in Managing Account Archives
- Login problem in Managing Account Archives
- Someone logged into my account and changed it to a business account. How do I change it back? in Managing Account Archives