Negative balance collections unable to access account

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I’ve been told by PayPal that I owe money for a negative balance that I didn’t know I had and when I try to pay the negative balance I can’t get into my account and now I’m receiving emails that it’s been turned over to a collection agency but I’ve received nothing from the actual collection agency. And I still haven’t been able to get into my account that is connected to the money I am told I owe.

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Esteemed Advisor
Esteemed Advisor


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.
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