Mobile— I have two accounts, one I can’t switch to or change, help?

Mx_X
New Community Member
So I have my main account, from which I should be able to access my other, business account from, however everytime I go on my profile and then try to press on the other account below my regular user, to switch, it changes to a window to send someone money. How do I get to that account? P.s.: It’s not under any different email, as far as I’m aware, so I’m confused.
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PayPal_Ayesha
Moderator
Moderator

Hello @Mx_X,

 

Welcome to PayPal Community Forum and thank you for posting here!

 

Sorry to know that you're unable to switch the account on your profile. In this situation, please try uninstalling and reinstalling the app to see if this helps to resolve this issue as this might be due to a technical glitch. If the issue persists, you may reach out to us through the available contact options on our website so that our representative can help you accordingly. Support is also available through Facebook private messages or Twitter direct messages. 

 

Regards,

Ayesha


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