Login problem, unable to cancel a payment

[AnaKarn]

Hello, I could not get into my account because PayPal cannot confirm if it was me who sign in. While I have to cancel an auto-debit payment for an unsubscribed app. How do I solve this?

[kernowlass]

@AnaKarn 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.