Language setting change every time I receive a transaction from a particular vendor

Essab
New Community Member
My language settings keep changing from English to French, no matter how many times I change it back. I notice that this happens every time a receive a payment from one particular vendor. Why is this happening and how can I stop it?
Login to Me Too
1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Essab,

 

Welcome to the community and thank you for your post!
 

I am sorry to hear what is happening. I know this must be frustrating. It sounds like your PayPal account may be affected by a technical issue. 

 

To have this investigated, the best thing to do would be to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope you get this sorted!
 

- Rachel 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.