I'm getting an error when I try to update my new password

[graphomet]

Hi community.

I'm trying to update my password and constantly getting this message appearing:

[Aarc123 · Accepted solution]

H @graphomet,

Thanks for your post and welcome to the community.

I'm sorry to know that you are concerned regarding the login issues to your PayPal account. Please do not worry as I will assist you with available options. I would request you to follow the steps available using the link https://www.paypal.com/smarthelp/article/faq1933

If you are still facing issues due to security measures, I would ask you to contact us by message center to reset your password, since it is not recommended to discuss and share your account-specific information on a social media platform. You can locate the best phone number to call us by clicking on the "Help & Contact" link at the bottom of our website and following the "Call Us" link.

Message:

1. Go to the Contact Us page: https://www.paypal.com/smarthelp/contact-us

2. Select Password and account access

3. Select Login problems

4. Click on Message Us Icon

5. Click on the message center with us while logging out. Hope this information helps you. -Aarthi 

[graphomet]

Thank you my issue has been resolved.

Kind regards.