I have many restrictions in my account

[ERICAVELOSO]

Hello!

I am Erica [removed], trying to use my Paypal account. It seems a impossible caso to solve.

My account has a card, I dont have anymore this card, but I have to confirm it... and starting to use Paypal. What Can I do?

My account show Vietnam Nationality, but I am Brazilian, from Brazil! How do I solve it?

And the last question. My phone number is ok. I have confirmed tonight (ASIA), but theres the same number to confirm, yes, its double number... I cannot erase it, I cannot do anything... Its so boring!

I got some prints to show you all... Thank you

[kernowlass · Accepted solution]

@ERICAVELOSO 

Paypal is country specific so you have to open a paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.
You need to close that account and remove the card (if you can) and open the correct countries paypal account.

When you register there is a drop down box with U.S as the default option, click on the arrow and scroll down to your country to open a Brazilian paypal registered account.