I cant reach customer service !!!!!

mpyma1
Contributor
Contributor

No, I need more help

i need more help

8:25 PM

 

One more time?

8:25 PM

- PayPal Assistant

i need more help

8:25 PM

 

Sorry, I didn't get that. Can you rephrase?

8:25 PM

- PayPal Assistant

help

8:25 PM

 

Sorry, I didn't get that. Can you rephrase?

8:25 PM

- PayPal Assistant

help

8:25 PM

 

What was that?

8:25 PM

- PayPal Assistant

Help

8:25 PM

 

Sorry, can you say that again?

8:25 PM

- PayPal Assistant

support

8:26 PM

 

Can you say that again?

8:26 PM

- PayPal Assistant

customer service

8:26 PM

 

I didn't get that. Can you repeat?

8:26 PM

- PayPal Assistant

help

8:26 PM

 

Say that one more time?

8:26 PM

- PayPal Assistant

help

more help

10:30 PM

 

I missed that, say that again?

Sorry, could you say that again?

8:30 PM

- PayPal Assistant

I want to talk to a customer service agent

10:30 PM

 

Sorry, can you say that again?

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8 REPLIES 8

kernowlass
Esteemed Advisor
Esteemed Advisor

@mpyma1 

 

Well as  you have not asked us a question then we can't help either so...............

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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mpyma1
Contributor
Contributor

I tried the chat and it isn't working

 

Talk to live customer service agent

9:41 PM

 

Messages are worked in the order they’re received and we’ll send you a notification to your app, PayPal account, and email you when we reply. Thank you.

talk to live agent

7:29 AM

This conversation has been closed.

 

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

then I tried to call and there was no customer service number

 

then I contacted them on face book and no one was available to reply in the past 24 hours

 

then I tried twitter and no one replies

 

then I sent an email and no one replied

 

then I made this topic and no one from the staff replied

 

I cant contact anyone from the customer service. it used to be simple but they made it insanely hard especially with that automated chat assistant. the worst a i if it was even an a i.

 

What I want is someone from the customer service to reply to me

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mpyma1 

 

They won't on here as this is a 'user to user' community forum.

If its only an account issue that we can't advise on then even the moderators would tell you to contact customer services.


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mpyma1
Contributor
Contributor

yes the problem I can't reach them

 

look man

 

No, I need more help

file a complaint

12:51 PM

 

Sorry, could you say that again?

10:51 AM

- PayPal Assistant

complaint

12:51 PM

 

I didn't get that. Can you repeat?

 

that's their trash chat assistant

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mpyma1 

 

I've given you all the contact options for customer services, if you can't reach them using one of the 5 options given then not a lot else i can do about it unfortunately.

Why don't you say why you need them and we may be able to advise? 


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mpyma1
Contributor
Contributor

They don't have customer service employees apparently

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Yvesssa
Contributor
Contributor
Same here! What is going on?
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Arabtherapy
Contributor
Contributor

I have the same problem, I am suffering from that for 1 week almost...

once I tried the "message us" button from the help center and it worked, but this was only once... after that I am still struggling ... and my account is limited, and I am losing money because of that!

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