I cannot login to my PayPal account

Wijit13
Contributor
Contributor

I cannot login to my PayPal account, because I cannot get past the "Add your phone number" screen, as I do not have a mobile phone. How can I bypass or avoid that screen?

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10 REPLIES 10

marekoy
Contributor
Contributor

I also was not able to login to my Pay Pal account as I do not have a mobile phone so could not give a mobile number.    After  many tries I finally was able to speak to someone in Customer Service who arranged for me to login using my landline phone number rather than a mobile phone number.    Now when the screen comes up and says to "Add Mobile Number", just below this it says "Not now" so I click on the "Not now" and am able to access my PayPal account.   Hope this works for you.

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