I can't log in my account.They can't confirme if it me but they locked me out of my account

[AnaDosen]

I cant log im my paypal account

[kernowlass · Accepted solution]

@AnaDosen 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[chris780]

This is also happening to me, even though I managed to call them on the phone. 

They havent called me, they only say they will text me but I dont own a cell phone! Just a regular phone. So that "choice" is a bad one. I have a phone. Which I am at. But it seems they "cant call it" without an error.  The option to call me fails when ask them to  try it.   The IVR system from HELL.

What a nightmare. I am going to switch to another provider if this continues.  (I suppose thats likely what they may want) 

Sorry, I dont HAVE a cell phone!

(click  dead air)  I juat cant stand these coercive web sites. 

[Painterman57]

I hear you Chris. I rang Paypal but got shunted round 3 seperate departments before I asked to speak to a Manager. Eventually had to hang up. Sent Paypal a complaint and lo and behold I now have an email to tell me to Login to Paypal to read their reply. Duh, but can't get past their confirmation screen.

So now here in UK, in order to buy stuff online or even transfer money in a bank, you MUST have a mobile phone AND Passport or Driving Licence. None of which I have because I cannot afford them!! Cannot afford holidays or cars!!

[chris780]

Sorry, no Facebook or Twitter. A friend actually wrote a book on why we should delete those "social media" accounts. I think thats smart. 

I have sat on Internet governance bodies. Many times. 

[AnaDosen]

Thanks .I will try to that