I am unable to login to my account.

temp20220223as
Contributor
Contributor

I am unable to login to my account. I changed password yesterday. I am very sure I typed the correct one. The next step was my email account. Paypal also does not recognize my email account they say. This is a big problem of course. It looks like my account is high jacked somehow....What should I do now?

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2 REPLIES 2

Amo12
New Community Member
Me too, I tried to change my password then it says does not have enough proof that it is you. Did you get n right now??
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PayPal_RebeccaN
Moderator
Moderator

Hi @temp20220223as & @Amo12

 

First of all, I would like to welcome you both to the PayPal Community. 

 

I am sorry to see you are both having issues logging into your account. In order to help with account access issues, you will need to contact our customer service team directly. 

 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. You should then see what contact options are available to you. 

 

I hope this helps, have a lovely day! 

 

-Rebecca. 

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