Hello @Sheilafarris246
Welcome and thank you for posting in the PayPal Community!
I see you're looking to confirm your identity by uploading the documents in your PayPal account. To upload files, log into your PayPal account and go to the Confirm your Identity page, resolution center page or click the bell icon near the top of the page. You can learn more about uploading the files here. You can also check this article on how to avoid most common error messages you might see during the uploading of files to PayPal.
If you run into any issues, please don't hesitate to reach PayPal Support team.
Best wishes,
Bindu
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