How to cancel a business account application

[evan-e-cent]

How can I cancel an incomplete business application.? A YouTube video recommended applying, but I do not hav an EIN etc I want to go back to being a private individual! There is no cancel button that I could see.

[kernowlass]

@evan-e-cent 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

[evan-e-cent · Accepted solution]

Thank you for the tips - Kudos!