Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Drejtori
Contributor
Contributor

Hello everyone,

Does anybody help me how to contact with Paypal Support Team?
Any Phone number or email?

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MamawFlutterby
New Community Member

Been on hold for more than an hour now

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bentonville
Contributor
Contributor

No response to messages - 2.5 hours on hold, any suggestions?

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Schorno
New Community Member

I am trying to talk to someone about an issue that cannot be fixed online....

I have been on hold for 2.5 hours..... So I'm just wondering if anyone has actually talked to a person ?

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Belian_1
New Community Member

I was on hold mid-day for over 4 hours... and then the line cut off and I haven't been able to get back on.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Belian_1 

@Schorno 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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theseek3r
New Community Member

Hi,

 

My paypal is somehow registered in Germany (I used to be resident there in the past) but now I live in the Netherlands and would like to call customer support. Can anyone help with the telephone number I can use (not the German - the Dutch) please?

 

Thank you

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Temp20210403K
Contributor
Contributor

Need to know hours as the electronic helper says the center is closed.  It's 7:42 am eastern sea coast

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Giddingb
Contributor
Contributor
Why can’t I get ahold of PayPal
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Bigbird272
Contributor
Contributor

Online help also says that all staff are off line too!

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