Customer support

[Lionell96]

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

[lz1200]

Hello kernowlass:

 I would like to send an e-mail to PayPal customer service. Please advise what is their e-mail address.

[Ramakrishna3]

How to connect with customer care of papal phone number

[Donyale]

I need the phone number for paypal

[The_Alchemist]

Their customer service by phone is closed due to covid. 

[kernowlass]

@Donyale 

@The_Alchemist 

They have NEVER been closed, only reduced staff and availability however........

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[LW60]

Has anyone breached the automated phone system and actually talked to an agent? If so, what phone number did you use to contact them. I cannot get an answer not get past the automated phone system or chat.

[kernowlass]

@LW60 

If we can't help then..........

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Temp20230524DC]

makes no sense

i have a number of issues and noone will answer

[ChillGirl]

I am in Canada and need to contact someone at PayPal about issues not covered in their documents. Anyone know how? I even tried the robot customer chat which said someone live would respond in a few hours, but I just got logged out from inactivity and several hours later, no response.

[kernowlass]

@ChillGirl 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.