Changing the country for business

[KenySkeny]

I am living in Germany, but moved my company and opened it in Croatia. Paypal doesn't allow me to change my country of residence for my business even tho I still live in Germany. Can someone help?

[kernowlass]

@KenySkeny 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

[KenySkeny]

I stayed in the same place, so I didn't change the address, I just change the address of the business. So I still need to change the account?

[PayPal_Bindu]

Hello @KenySkeny,

Welcome to our community help forum!

Thanks for the help @kernowlass! I understand your business has been moved to a different country. The laws applicable to PayPal accounts differ by country and region, you can't update the Croatia business information in your PayPal account. You can close your existing account and open a new account with new business information.

Best wishes!

Bindu