Change my account from a business account to a personal account

Medocabannes
Contributor
Contributor
I want Change my account from a business account to a personal account Thanks you
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2 REPLIES 2

jmarc_38
Esteemed Advisor
Esteemed Advisor

hello @Medocabannes , that is not possible by yourself
the only thing doable is to contact paypal directly.
a paypal customer advisor will look at the account with you.
in certain cases and conditions, he will be able to do it or not (donwngrade)
have a good day

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Medocabannes 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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