Cant add phone number to security check

tylermcgee024
New Community Member
I tried to add my phone number to the security check so I can send crypto but it said my phone number cannot be used and I don't no what to do?
Login to Me Too
1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @tylermcgee024,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know you're facing an issue while sending crypto because there is something wrong with your phone number. Please be informed that it is not possible to take any action on your PayPal account without a mobile phone number attached to your account. If you have changed the phone number, you will need to update the phone number since, there is an issue while doing so, the best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please contact customer service by clicking contact at the bottom of the PayPal website to see the contact options.

 

Regards,

Ayesha

 

 


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.