Can't reach an agent via chat
ickyrescue
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Posted on
May-19-2022
02:03 PM
Been trying to use the digital assistant and it says "Sorry, what did you say?" And doesn't transfer me to an agent after I say I need more help.
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kernowlass
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May-19-2022
03:03 PM
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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